— Core Values
Our Mission
Excellence
Trust/Integrity
Care
Communication
Contact Us Today
Serving the greater Rochester, Syracuse and Buffalo regions.
— Our People —
The CleanCraft Team
We know excellence starts with committed people.
We meet and exceed industry standard for our processes, materials, and leadership. We recognize that our work relies on the quality of our employees. Our process creates a system of accountability to ensure the highest standards.
Ty Hookway
President/CEO/Founder
About Ty
Years at CleanCraft: 27
Fun Fact: I found my glasses in the garden, 6 years after I lost them!
Stephanie Hookway
VP of Quality Assurance & Founder
About Stephanie
Years at CleanCraft: 27
Fun Fact: I am a US Army veteran
Haris Arshad
VP of Human Resources & Technology
About Haris
Years at CleanCraft: 5
Fun Fact: I ride a motorcycle
Michelle Stafford
VP of Finance
About Michelle
Years at CleanCraft: 1
Fun Fact: I enjoy all sorts of food
Employee Spotlight
Name: Maria Pizarro
Been with CleanCraft for 4 years.
Hobbies include watching action movies, taking drives
Fun fact: I DO NOT LIKE the feeling of grass on my bare feet or even with shoes on!
— Customer Testimonials
What Our Clients Are Saying
Office Manager
“I just wanted to let you know that Phyllis has been doing a great job for us. She is reliable, always on time, and courteous to everyone. If we need to switch jobs around a little on a certain day, she is very accommodating and that is very much appreciated.”
ER Nurse Manager
“I just wanted to let you know that my team members noticed yesterday and today that one of your team members has been doing a great job cleaning in the ED. My team members say he has gone above and beyond when cleaning areas that tend to get overlooked. Thank you for all that you do!”
EVS Manager
“The two CleanCraft cleaners are doing a great job! Thank you for coming out and making this happen for us! I have some of my staff who feel refreshed having the help of your two CleanCraft workers who are all in.”
Apartment Complex Manager
“I wanted to let you know that Eddie did a wonderful job. He ended up having to carry buckets of water to the machine as the water was turned off in the space we were in (something I wasn’t aware of until that morning). He worked hard to ensure everything looked great for our new space, and I can’t thank you enough for quickly getting it done.”
John
“Dear Robin, I just want to say thank you to you and your team for making everything look great for our CEO’s Board meeting this week. Everything looked great as always and everyone on the 4th floor was very happy. So please let your team know that we say thank you and we appreciate all the hard work they do for us, please.”
Facilities Director
“Stephanie, the room came out great. The gentleman who was here today was courteous, polite, professional, and a hard worker. I couldn’t be more pleased with the experience today.”
