The team behind your team

We hold ourselves to the highest standard so we can best serve our clients. Our team is committed to providing you and your staff with a clean, safe and productive work environment. Your CleanCraft team is trained, uniformed and ready to support your team every day.

We believe in creating relationships where everybody wins.

CleanCraft is committed to improving the quality of life for our customers, our employees and our community. We serve others by providing cleaner, healthier and more productive work environments. By achieving these goals, everybody wins:

  • Our employees have a workplace where they are treated with dignity and respect and future filled with opportunity
  • Our customers receive exceptional service, clean facilities and true value
  • Our suppliers have a partner able to help them succeed
  • Our community is home to safer, more productive businesses
  • Our company is successful and sustainable

We know excellence starts with committed people.

We stay abreast of janitorial industry developments and efficiencies. We meet and exceed industry standard for our processes, materials and leadership. We honestly recognize that our work relies on dedicated human beings and we each have to hold ourselves to the highest standard. Our accountability, follow up and communication process ensure we address issues quickly and thoroughly.

Ty HookwayTy Hookway, Founder

Ty Hookway has been a Principal / Owner / Consultant in the cleaning industry since 1992.  Ty has a deep expertise of the business and is involved in all day to day operations.  He has a passion for providing peace and quality of life for his clients and employees.  Ty is father to three talented beautiful daughters and has a strong commitment to family and family values.

John HedgesJohn Hedges, Chief Financial Officer

John Hedges co-founded CleanCraft LLC in 2009 and handles the legal, financial, and corporate strategy of the business.  After 7 years in public accounting, John has purchased, formed, and operated several businesses and has served on several non-profit boards.  He is a Rochester native, a grateful husband, and proud father of three sons, and an elated grandfather.

Stephanie HookwayStephanie Hookway, Administrative Manager

Stephanie Hookway enthusiastically ensures that the daily office operations at CleanCraft LLC run smoothly.  She has been active in the janitorial industry since 1995.  Stephanie was an officer in the US Army for 16 years.  She is a devoted wife, and the mother of two energetic boys.